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Advance care planning Australia · Telehealth consultations available nationally

Advance care planning, guided by someone who has sat with hundreds of families.

Most families find out what their loved one wanted after it's too late to ask. As an advance care planning consultant based in Adelaide, we facilitate the conversation while it can still be had — and leave you with a completed advance care directive, so your future health care wishes are known, written down and held safely.

Registered nurse, 20 years in aged care leadership

Hundreds of families guided

One 90-minute session, $595

What advance care planning is — and why it matters in Australia

Advance care planning is the process of deciding — and recording — what medical treatment and care you would want if a time came when you could not speak for yourself. It answers two questions: what matters to you, and who decides for you when you cannot.

It is frequently searched for as advanced care planning. The two terms mean the same thing; the official term in Australia is advance care planning.

The process usually produces an advance care directive: the legal document that sets out your values, the treatment you would accept or refuse, and the substitute decision-maker you appoint. In South Australia that is the Advance Care Directive form made under the Advance Care Directives Act 2013 (SA), which replaced the older Medical Power of Attorney, Enduring Power of Guardianship and Anticipatory Direction. Other states and territories have their own equivalent forms, and we work with whichever applies to you.

An advance care directive is not a will. A will directs what happens to your property after you die; an advance care directive directs your care while you are alive but unable to speak. Most people need both.

"Talking about future healthcare decisions was something our family had avoided for years. Every conversation seemed to end in disagreement or uncertainty."

— Margaret L., Adelaide

01

The form is free and available online. It still doesn't get filled in.

Because the hard part was never the paperwork — it was saying the words out loud.

02

Families disagree, so the subject gets dropped.

A neutral facilitator changes the room. Everyone gets heard, and nobody has to be the one who raised it.

03

It gets left until there's a crisis.

By then the person it belongs to often can't take part, and the family is guessing at the worst possible moment.

Advance care conferencing

A guided conversation, not a form

One 90-minute session, held by video so family in other states can be in the room too. Facilitated by a registered nurse who has had this conversation hundreds of times.

Everyone in one room, at once

Delivered by telehealth, so adult children interstate hear the same thing at the same time as everyone else. That single fact prevents most later disagreement.

The questions people avoid

What would you want if you couldn't recognise us? What would you refuse? Where do you want to be? We ask them gently, and we don't skip them.

The person at the centre stays at the centre

This is the part that matters most. Older people deserve to stay in control of their own decisions for as long as they possibly can, and a facilitated session protects that.

A completed directive at the end

You finish with your state's advance care directive filled in and ready to be witnessed — not a pile of notes and good intentions.

Clinical background, plain language

Twenty years in aged care senior management means we can explain what a treatment decision actually looks like in practice, without medical jargon.

One price, agreed first

$595 for the session. Confirmed in writing before we begin, with nothing added afterwards.

We do not provide legal advice and we do not complete legal documents on your behalf.

Who decides, and how they'll know

Substitute decision-makers and family discussions

An advance care directive does two jobs. It records your healthcare wishes — what matters to you, what you would and wouldn't want — and it names the substitute decision-maker who speaks for you about medical treatment decisions if you cannot. Choosing that person well matters as much as anything you write down.

A good substitute decision-maker is someone who knows you, who will honour your wishes even when they differ from their own, and who can stay calm with doctors and family under pressure. It doesn't have to be your eldest child, and it doesn't have to be one person — many directives name more than one. In South Australia, appointed decision-makers usually sign to accept the role, so they should understand exactly what they're agreeing to.

That's why the family conversation is the heart of our work. When everyone hears your wishes in your own words, at the same time, the person you appoint isn't left to defend a decision nobody else knew about. Read our guide on how to start an advance care planning conversation, or see what happens if you lose capacity without a plan in place.

Your healthcare wishes

Values, quality of life, where you'd want to be cared for, and treatments you'd accept or refuse.

Your decision-makers

Who speaks for you, how they should decide, and what you want them to know.

Your family, on the same page

One facilitated conversation so there's nothing left to argue about later.

Live in South Australia? Our advance care planning Adelaide page explains the Advance Care Directive South Australia form in more detail, with in-person sessions available in Adelaide. Planning your estate as well? Estate readiness covers healthcare wishes, documents and executor preparation together.

When to start end of life planning

  • —While you're well. The best version of this conversation happens years before it's needed, not in a hospital corridor.
  • —After a new diagnosis. Particularly a progressive one, while you can still speak clearly for yourself.
  • —Before or during a move into aged care. Providers will ask. It is far better to arrive with the document than to complete it under pressure.
  • —If you're an adult child supporting an ageing parent. You cannot raise this on your own without it sounding like you want something. A facilitator can.
  • —If the family has already tried and it went badly. That is the most common reason people call us.

Prefer to start on your own?

The self-guided advance care planning workbook

A national, workbook-style companion to your state's official advance care directive form. Go at your own pace, then transfer your answers with confidence. Instant download, no appointment needed.

Advance Care Planning Workbook

Question by question through the same ground a guided session covers — your values, your treatment preferences, and who you'd appoint to decide for you.

$30

Download the Advance Care Planning Workbook — $30

Guided advance care conferencing

The facilitated family session: 90 minutes by telehealth, everyone in the room, and a completed directive at the end.

$595

Book an Advance Care Planning Consultation

Questions

Advance care planning, answered plainly

What is advance care planning?

Advance care planning is the process of thinking about, discussing and recording what medical treatment and care you would want if a time came when you could not speak for yourself. It usually results in a written advance care directive and the appointment of someone you trust to make decisions on your behalf. It is often searched for as advanced care planning, and the two terms mean the same thing.

What is an advance care directive?

An advance care directive is the legal document that records your healthcare wishes, your values, the treatment you would refuse, and who you appoint as your substitute decision-maker. In South Australia the Advance Care Directive form, made under the Advance Care Directives Act 2013 (SA), replaced the older Medical Power of Attorney, Enduring Power of Guardianship and Anticipatory Direction. Other states and territories have their own equivalent forms.

What is the difference between advance care planning and a will?

A will directs what happens to your property after you die. An advance care directive directs your medical treatment and care while you are still alive but unable to speak for yourself. They cover entirely different ground, and most people need both.

Do I need a lawyer to complete an advance care directive?

Generally no. An advance care directive is a statutory form you can complete yourself, though it must be witnessed by an authorised witness to be valid. What most people find difficult is not the form but the conversation behind it — which is exactly what our advance care conferencing is for. We do not provide legal advice.

What is a substitute decision-maker?

A substitute decision-maker is the person you appoint in your advance care directive to make healthcare, accommodation and personal decisions for you if you cannot make them yourself. They are expected to make the decision you would have made, guided by the wishes you have recorded. An advance care directive does not cover financial decisions, which are usually handled through a separate enduring power of attorney.

How does advance care conferencing work?

It is a single guided session of about 90 minutes, held by video so family members in different states can all take part. A registered nurse facilitates, asks the questions families tend to avoid, makes sure the person whose directive it is stays at the centre of it, and helps translate the discussion into the wording of the directive. Fees are $595, agreed before we begin.

Is advance care planning available outside South Australia?

Yes. Advance care conferencing is delivered nationally by telehealth, and we work with your own state or territory's official advance care directive form. We are based in Adelaide and also offer in-person sessions in South Australia.

Can I do advance care planning myself?

Yes, and many people do. The Advance Care Planning Workbook ($30) is a national, workbook-style companion to your state's official advance care directive form. It walks you through the same questions at your own pace so you can transfer your answers to the form with confidence.

When is the right time to do advance care planning?

While you are well, and while you can still speak clearly for yourself. Advance care planning done in a hospital corridor during a crisis is a far poorer version of the same conversation. If you are over 50, facing a new diagnosis, moving into aged care, or supporting an ageing parent, it is worth doing now.

Who should be in the room for an advance care conversation?

The person whose directive it is, the person or people they intend to appoint as substitute decision-makers, and generally the adult children or close family who would otherwise be left guessing. Having everyone hear the same thing at the same time is what prevents disagreement later.

General information only, current at the time of writing. It is not legal, financial or medical advice and does not take your circumstances into account. Requirements differ between states and territories — please confirm the current position for your jurisdiction, and speak with a solicitor about legal questions.

Your wishes, known and written down. While you can still say them yourself.

Care & Legacy Advisors are happy to go through the process alongside you. Based in Adelaide, South Australia, with telehealth consultations available nationally.

Or email janerooke@careandlegacy.com.au